The New World of Upskilling in Professional Services Firms

AI is reshaping talent—are your learning strategies keeping pace?

Monday, December 8, 2025 | 12:00 PM ET | 60 Minutes

The Challenge

AI isn't just changing what we do, it's redefining who we need to be. For professional services firms where human capital is everything, this transformation is happening at lightning speed.

Junior tasks are being automated. Human skills are becoming more critical than ever. Career pathways that worked for decades are suddenly obsolete.

And learning leaders are left asking: How do we upskill our people for a world that's still taking shape?

Join the Conversation

In this 60-minute panel discussion, leaders from top professional services firms will share what they're actually experiencing on the ground—the challenges they're navigating, the experiments they're running, and the insights they're discovering.

What We'll Explore

Which AI competencies actually matter
Cut through the hype to identify the essential capabilities your people need across different roles and levels, and how deep technical knowledge really needs to go.

The human skills that become more valuable
Discover which foundational abilities gain strategic importance as AI handles routine work, and how to prioritize development resources accordingly.

Redesigning learning pathways for an AI-augmented workforce
Explore new frameworks for career progression and skills development when traditional trajectories no longer apply.

What's working (and what's not)
Get honest perspectives on upskilling initiatives in action—the approaches gaining traction and the dead ends to avoid.

Your Expert Panel

Tom Guillou
Sr. Director, Global Learning Technology, Innovation, and Analytics
The Boston Consulting Group

Bill Quinn
Futurist, Strategic Advisor
Tata Consultancy Services

Bronwyn Kelly
Chief Learning Officer and VP, Global Learning
Kearney

Moderated by Charlie Chung
VP Sales, The Regis Company

Who Should Attend

This session is designed for senior L&D as well as HR leaders at professional services firms and organizations where human capital drives competitive advantage. If you're grappling with how to build AI capabilities at scale while strengthening the human skills that maintain your value to clients, this conversation is for you.